Travel with Complete Confidence

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, purchase a policy, or contact us. This includes:

• Personal identification information (name, address, date of birth)
• Contact information (email address, phone number)
• Travel information (destination, dates, purpose of travel)
• Payment information (processed securely through encrypted channels)

2. How We Use Your Information

We use the information we collect to:

• Provide travel insurance quotes and policies
• Process claims and provide customer support
• Send policy documents and important updates
• Improve our services and website functionality
• Comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

• Insurance carriers to underwrite and service your policy
• Service providers who assist in our operations
• Legal authorities when required by law
• Emergency assistance providers during travel emergencies

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

For questions about this privacy policy, contact us at +1 (415) 555-0187 or [email protected].

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Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Assurance Travel provides travel insurance brokerage services, connecting customers with appropriate insurance products through licensed carriers.

3. Eligibility

Our services are available to residents of jurisdictions where we are licensed to operate. You must be at least 18 years old to purchase insurance through our platform.

4. Quotes and Policies

Quotes provided are estimates based on information supplied. Final policy terms and pricing are determined by the insurance carrier and may differ from initial quotes.

5. Payment Terms

Payment is due at the time of policy purchase. We accept major credit cards and bank transfers. All payments are processed securely.

6. Cancellation and Refunds

Policy cancellations and refunds are subject to the terms and conditions of the specific insurance carrier and policy type.

7. Claims Process

Claims must be reported promptly to the insurance carrier. We provide assistance with the claims process but final decisions rest with the carrier.

8. Limitation of Liability

Our liability is limited to the brokerage services provided. Insurance coverage is subject to the terms and conditions of the policy issued by the carrier.

9. Governing Law

These terms are governed by the laws of California, United States, and any disputes will be resolved in San Francisco County courts.

10. Contact Information

For questions about these terms, contact us at +1 (415) 555-0187.

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DMCA Copyright Policy

Last Updated: December 2024

1. Copyright Policy

Assurance Travel respects the intellectual property rights of others and expects its users to do the same. We will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

2. Notice of Copyright Infringement

If you believe that material on our website infringes your copyright, please provide us with a written notice that includes:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

3. Counter-Notification

If you believe that material you posted was removed or disabled by mistake or misidentification, you may file a counter-notification with us.

4. Designated Agent

Send DMCA notices to:

Assurance Travel Protection Services
DMCA Agent
892 Market Street, Suite 420
San Francisco, CA 94102
Email: [email protected]
Phone: +1 (415) 555-0187

5. Repeat Infringers

We will terminate the accounts of users who are determined by us to be repeat infringers when appropriate circumstances exist.

6. Disclaimer

This policy is designed to comply with the DMCA and does not constitute legal advice. For specific legal questions, please consult with an attorney.

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GDPR Compliance

Last Updated: December 2024

1. Our Commitment to GDPR

Assurance Travel is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).

2. Lawful Basis for Processing

We process your personal data based on:

• Contract: To provide insurance services and fulfill our contractual obligations
• Consent: When you have given explicit consent for specific processing activities
• Legitimate Interest: For business operations, fraud prevention, and service improvement
• Legal Obligation: To comply with regulatory requirements

3. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request access to your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

4. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, typically:

• Policy data: For the duration of the policy plus 7 years for regulatory compliance
• Claims data: For 10 years after claim resolution
• Marketing data: Until consent is withdrawn

5. Data Transfers

When we transfer data outside the EU/EEA, we ensure adequate protection through approved mechanisms such as adequacy decisions or appropriate safeguards.

6. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (415) 555-0187
Address: 892 Market Street, Suite 420, San Francisco, CA 94102, USA

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

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